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Werde Teil des ProLion Teams
Customer Support Engineer (m/f/d)
Job Offer
Customer Support Engineer (m/f/d)
Your responsibilities:
- Assist our worldwide customer base with resolving technical issues of our software and hardware products
- Be the face to the customer and quickly get to the root of their request / concern
- Processing customer inquiries (in writing & by telephone)
- Maintaining & extending our internal knowledge database
- Supporting the continuous development & optimization of our support processes
Who you are:
- IT Education (apprenticeship/technical college)
- First professional experience is an advantage
- Technical understanding and solution-oriented thinking
- Enjoying customer contact & bringing a high level of service orientation
- Very good communication skills
- Ability to work in an international context with fluency in English
Why ProLion:
- Flexible working time & hybrid working environment – a mix of office & remote working (temporarily also abroad)
- Modern Office in the Heart of Wiener Neustadt (direct 30 min-train connection from/to Vienna Train Station)
- All the advantages of an established, international company
- You are part of a first-class, creative and innovative team, have creative leeway and a high degree of influence on your work
We offer an annual salary starting from € 2.550 gross monthly. Your actual pay depends on your qualifications & professional experience – we determine the salary in a personal interview.
Are you joining? Introduce yourself briefly – we are looking forward to meeting you.
