Without
Two years of access nobody meant to grant.
- Week 0 A relationship manager moves to another team. The old group membership stays.
- Week 28 Their account opens the client share they no longer need and copies 4,100 KYC documents in an evening.
- Week 30 A client asks how their file ended up elsewhere. The share-level permissions are all anyone can produce.
- Week 32 The report to the supervisor describes the gap rather than the facts.
Outcome
A DORA major-incident report you cannot evidence, a client relationship that does not survive the conversation, and no way to say whether it was your employee or whoever took over their account.









